Refund Policy

This refund policy indicates the context in which you are eligible for a refund on your order. This policy covers our online sales.

If you have any question that is not covered by this policy, you may contact our customer service and support team directly through live chat or email.

 

How many days do I have to request for a refund?

You can request a refund for any item ordered free of charge, within 14 days. The 14-day window starts on the day you made the purchase.

 

When will I receive my refund?

We will proceed with the refund within 14 days of receiving your refund request.

 

How to request a refund?

If for any reason you’re unhappy with Tridiar, please let us know. Contact us via the inside the app, or email at [email protected] . Give us a detailed account of what happened, and we’ll work with you to make sure you have the best experience possible.

To request a refund, fill out the form here Contact Form , or send us an email to [email protected] .